I wouldn't wanna be in your shoes.
Today I had an argument with the manager of WHSmith in Stratford. I paid for my book using a £25 National Book Token but for some reason the miscreants who work there decided to give me my change in WHSmith tokens.
WHSmith Checkout Moron: Your change is on this electronic card, OK?
Me: I paid using a National Book Token.
WHSmith Checkout Moron: This is a book token.
Me: That's not a National Book Token, that is a WHSmith gift card. It's not the same thing.
WHSmith Checkout Moron looks helpless. Imbecile manager in a suit arrives.
Corrupt Manager: I'm afraid we can't give change in book tokens.
Me: Why not? I paid in book tokens, so my change should also be in book tokens.
Corrupt Manager: You can use this gift card to buy books.
Me: That's not the point. I can only spend this at WHSmith, it's not the same thing.
Corrupt Manager: It's company policy.
Me: So basically the company policy is a scam to force you to spend your money at WHSmith?
Corrupt Manager: No, it's just not possible to give change in book tokens generally.
Me: That's not the case in Waterstones.
Corrupt Manager: Oh, right. I'm afraid there's nothing I can do.
Me: You could give me my change in National Book Tokens.
Corrupt Manager: I'm sorry, we can't do that. It's company policy.
Me: Can you give me my change in cash then?
Corrupt Manager: No, we can't do that either.
Me: Oh I see, company policy again. In that case I'll have to return it.
Tempted to write a scathing letter to the depraved criminal who came up with this rule, but I have better things to do with my time. It's their loss.
Apart from the WHSmith incident I have been learning about vectors for most of the day. Didn't wake up until one. Ate toast, drank coffee, listened to the Libertines, worked, and warmed my feet by the electric heater. Heat is addictive. Even though we now have central heating again (Halleluyah!) I'm still using it compulsively.
Three hundred and twenty-six words. I have nothing else to say.
x
9 Comments:
I lost all faith in WHSmiths when they refused to hire me. Bastards. That's an appauling policy though, especially as they don't even have the best selection.
Exactly - they're not even that good for stationery. I applaud you for being a true arguer. And I'd have not done anything like that, cos I'm conventional - like Mikey C.
Mike xxx
As Tasch said tokens don't get change. It's disappointing, but it's a catch with all sorts of vouchers - if you want change then you have to spend more than the token's worth else they won't give you a refund. It's sad, but it's business.
Mike xxx
it's hardly 'obvious' given that they have given me my change in tokens at three other bookshops.
"it's sad but it's business" - what the fuck do YOU know about book tokens??!
twenty five pound's worth! not all of us get twice this amount every week! it takes me two and a half weeks to save this much!
Calm down, Gwen, it's only money - there are far more important things in life.
Mike xxx
oh stop being smug.
you should report them to the national book tokens people.
if they're not obliged to give you change in booktokens (which i think they /should/ be), they definitely _shouldn't_ be giving you change in whsmith tokens.
eg: little jonny gets 25 pound Book Token from grandpa. goes to smith's. buys £5 book. gets 20 pound change in smith's voucher's. spends smith's vouchers on chocolate, computergames, stationery, music, magazines etc.. NOT BOOKS.
that can't be right.
(thx for the link!)
xx j / w
tasch, we all know your parents give you £20 a week, you can't hide it from us... you work on top of that in order to finance your wild drunken social life!
...ah, i love you really.
Post a Comment
<< Home